Etsy doesn't do free returns but I Do. Just contact me first and lets discuss. No Excuse Needed. You have 7 days to tell me of a problem and 7 more days to return it. Items with embroidered name are not eligible for free return.
I can send you a return ship label that you print on your own printer and use it to mail the item back to me. The return must be in the same new condition that it was sent and be free of all smells including Cigarette, Pipe and even Drug Smells.
Questions? Please ask.

Getting more than one item? I refund the excess postage when I ship.

Changing your address- No I can't.. The customer needs to change their address at the time of purchase. You are given a few times in the process where you need to make sure the shipping address is correct. The address on the invoice is where the item with be shipped.

12 of the same item/order gets a discount. It doesn't have to be the same color- just same item. Some items are 3-4 to a package. They count as one item- to get a discount on them-- then 12 packages need to be purchased at the same time.

I do what I can when I can. I get asked a lot and I do pick and choose. I need a copy of your 501C3 status and a link to a web site for your group and/or event.

Yes.. I often make items not found in my shop. Please convo me with your ideas and lets work together to make it happen! If you can think it up- I am confident that I can make it!

Yes- I have an embroidery machine. Most all items can be made with the pet's name on the item. Generally embroidered name is $4.00 more- but convo first. On some already made items a name can be added easily-- On others it can't and then a custom order is needed to make a new item.

Just let me know. I can do a simple gift wrap for free. The item in question will be mailed to the address given at the time of the sale. I can't change the address and ship it to someone else.

My Home/Myself and Family are Smoke Free and While I have Dogs and Cats in the house- they are not allowed in my sewing rooms or near my fabric.

Feedback is certainly nice and if you can leave it--please do. If you feel you can't leave 5* because you never do and if there was no problem- then I would rather you just did not leave it at all. Feedback is connected to how my items get found in a search. If you like your item...I would much rather have you just post the item to your Social Media with a link back to my shop. This is different than feedback because you had a problem with my sale..then those are your own thoughts on the matter and freely expressed as should be. I do have free returns and would love to hear from you - if there is a problem BEFORE you leave less than 5* feedback tho.

Using just one name is fun.. but my PO says they won't accept the package without a last name especially mailing to an Apt or Office Building. They tell me it voids any insurance they might have. Please add your last name to your order.